Testimonials
We used Janelle and Astute Vet Solutions for consultancy work with the practice, and found her to be fantastic. Great help optimising software, and very easy to work with. Would recommend her to any practice keen to optimise and utilise their software to it’s capacity.
Ben Willcocks – Owner – Gloucester Veterinary Hospital
Janelle from Astute Veterinary Solutions is a magic worker!! We started working with Janelle in early 2019 as we have Vetlink Software program and to be honest we were not getting the most out of it. I had been doing work with Janelle through Virtual Recall setting up the reminder systems and due to us not knowing half of what we should, we starting working with Janelle to set up our product and billing system. Janelle worked tirelessly after hours to correct and add in our products so that we are getting the most of it. I now know how to add in products correctly to be able to do stock take on the computer rather than walking around and doing it manually. Janelle still offers advise and support when I get confused and I would recommend her to anyone that is having trouble with their computing program and to me Astute Veterinary Solutions is 5 Stars!!
Roz Martin – Practice Manager – Gowrie Veterinary Clinic
I first met Janelle, when she was managing Technow Computer Solutions. We needed help with our Veterinary program RX Works. We were operating on a minimal basis with a high performing software and using a card system concurrently. Janelle had 13 years operating and setting up RX works as a Manager of a Veterinary Hospital on the Central Coast. Janelle with much patience guided us into the 21st century by training and providing us with the knowledge and confidence to utilise the software at a higher level enabling us to leave the old card system and work independently off the software system. Since then Janelle has helped us to change software systems , retrain our thought processes to utilise a new software, adding even more 21st century features to our every day processes. We continue to call on Janelle’s help with other processes of our practice now as we move with the times. Thank you Janelle for your kindness, patience, knowledge, creativity and service.
Jeff Titmarsh – Veterinarian – Raymond Terrace Veterinary Hospital
Janelle Beavan from “JLB Consultancy” (now Astute Veterinary Solutions) has been an essential Service Provider to the management of my Veterinary Clinic for multiple years now. As an external contractor Janelle has provided guidance & help with our computer software program – VET-LINK and RX-Works prior to that!. Janelle has rescued us when we were desperately over our heads and could not complete software related tasks such as: stocktake, stock control, accounts, simple marketing from the software, rolling out new aspects of the software and continues to do so with training staff how to manipulate our procedures within the software and generally making the clinic run more efficiently allowing us to graft a comprehensive 21st century business management philosophy from a significantly old fashioned practice. Janelle’s business “ JLB Consultancy” also supplies us with prompt delivery of our red cautionary Veterinary labels. Janelle’s skills, knowledge, customer service and friendly disposition is exemplary, we regard JLB Consultancy as an essential part of our business backup and support structure and would highly recommend Janelle and JLB Consultancy to any person who may be needing guidance, direction, remediation and wisdom in their Veterinary Practice or simply just to supply Veterinary printing supplies.
Jeff Titmarsh – Veterinarian – Raymond Terrace Veterinary Hospital
Our firm has worked with Janelle for many years now. We fully support her enterprise and would highly recommend her to anyone. We have always found Janelle to be honest, professional and most importantly a great person to deal with.
Daniel – Accountant – Data Guardian Partners
I.T. is tricky stuff. The ability to unravel complex software into a smooth running procedure orientated system can mean the difference between an efficient and effective practice and a management disaster. In our experience with Janelle we have found her caring and yet professional approach to business application integration has provided many successful solutions for our clients in common. It is my pleasure to recommend her to any business considering her services.
Ben Ricardo – Senior Technician – Australian Computer Solutions